This area of care is where we offer a valuable resource for families who are involved in providing care for their own loved ones. Respite is like a tin of baked beans, it says what it is on the can. It offers you respite. This can take place at any time, for any period of time and for a variety of reasons.
To give you some idea, we are showing some of the areas where we carry out respite care on either a full time or part time basis. To see the full data about an area you may be interested in, press on that tab on our website.
The above shows some of the traditional respite care we have carried out as a company. If you do not see your needs being met by what is there, do not worry, it just means we have not done it yet, but it does not mean it cannot be done! Remember, the choice is always yours.
All of our services are interchangeable, and can used in such a way as to accommodate our clients. Whatever your needs are, the focus at the centre of it centre of our care is the client, your family member. We always aim to give a flexible, efficient and professional service.
All of our clients need to an assessment carried out by our qualified client manager, who will discuss their individual needs. We will then prepare an environmental and personal risk assessment for the client and the company. In addition we prepare a care plan, which is like a task sheet so that each member of the care staff completing the care will know exactly what is required of them.
When we are dealing with the elderly or the infirm, we always where possible involve their immediate family so that they are aware of the package, kept up to date, and liaise with them when the needs of the client changes.
A time will be allocated that is agreeable between both parties. All clients are invoiced monthly. To ensure that the time spent in care is correct, we operate an electronic monitoring system, where the care staff, with their own individual i.d. number log onto our system via the client’s own telephone system. This is at no cost to the client.
All of our care staff are fully trained and carry an enhanced DBS certificate. We are fully certified and regulated with CSSIW.